Existing customers

You’ll need to set up a new account. It’s quick and simple and we think the improvements to our online store will make it worth the effort. Thank you.

Bits and Bats
Old Mill
Victoria Road
Bradford
BD2 2BH

01274 637688

Buy online and pay quickly and safely

We’ve teamed up with SagePay to make sure that payment is as quick and safe as possible. When you get to the checkout, your payment details are handled by SagePay – we don’t see or store them, and neither does anyone else. When payment’s complete, SagePay returns you to the Bits and Bats online store and we automatically email you an order summary and invoice.

Minimum orders and delivery information

At present we only despatch to UK addresses. Our minimum order value is £50.00 (excluding VAT and postage) and our minimum postage charge is £7.00.

Postage to Northern Ireland and the Scottish Highlands and Islands

We’re happy to send goods to Northern Ireland and the Scottish Highlands and Islands and the postage rate for these areas is usually around £10 more than the standard rate.

Returns

If you need to return goods to us, please inform us within 7 days of receipt of you order.

Safe and secure online buying

Our new online store is protected by a security certificate. This means that whilst using the Bits and Bats online store, your information is transmitted securely. No one else can see it.

The padlock at the top of your browser means our store is secure.

We have a ‘real’ warehouse too

If you’re a trade buyer (call us if you’re unsure what that means) you’re also welcome to visit our warehouse in Bradford. We’re open Monday – Friday 9:30am – 5:00pm. Call us on 01274 637688 for directions.

Under 16s cannot visit our warehouse

As our warehouse is classified as ‘industrial’, under 16s are not allowed, even if accompanied by an adult. This is really important for everyone’s safety.